Last updated: July 2026
The website https://guitarsandfriends.com presents the Guitars & Friends Festival, a music festival dedicated to live music, songwriting, masterclasses and artistic encounters, taking place in Nyon, Switzerland.
Website owner:
Nathalie Rendu
Address: Geneva, Switzerland
Contact email: nrendu@nrprods.com
Website: https://guitarsandfriends.com
This privacy policy explains what personal data may be collected when using the website, for what purposes it is processed, which third-party services may be involved, and what rights data subjects have.
It applies in particular to:
The website may collect personal data when you use a contact form, request information, access the external ticketing platform or browse the website.
Depending on the situation, the following data may be collected:
Data submitted through forms is provided voluntarily by the user.
The website provides one or more forms allowing visitors to contact the festival organization.
Data submitted through these forms is used only to:
When a form includes a consent checkbox, it is not checked by default.
Forms may exist in several languages, including French and English, allowing visitors to submit their request in the language of their choice.
Ticketing for the Guitars & Friends Festival is managed through an external platform, in particular Infomaniak Events.
When you reserve or purchase a ticket, the data necessary to process the order may be collected and processed by the ticketing platform.
This data may include:
This data is used to enable:
Payment is processed directly by the ticketing platform and/or its payment service providers. The website guitarsandfriends.com does not collect or store full credit card details.
The terms and privacy policies of the ticketing platform also apply when using this external service.
The processing of data submitted through forms is mainly based on the user’s consent and/or on the legitimate interest of the organization in responding to received requests.
The processing of data related to ticketing is based on the need to manage reservations, orders, payments, ticket issuance and access to the event.
You may withdraw your consent at any time by writing to:
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
The website uses honeypot-type anti-spam protection, in particular through WP Armour, in order to limit automated and abusive form submissions.
This protection may process certain technical data necessary for form security and the detection of automated submissions.
It does not require any visible CAPTCHA for the user.
The website uses Complianz to manage cookie information and consent.
The website may use technical cookies necessary for:
The website may also embed certain external services, for example an interactive map displaying the festival location. The use of these services may involve the processing of technical data by the relevant providers, including IP address, browser information or connection data.
The website does not currently use advanced analytics tools, advertising pixels or third-party marketing scripts, unless otherwise indicated in the cookie banner or cookie policy.
A separate cookie policy is available on the website.
The website may embed or link to external services useful for the operation of the festival, including:
When you use or display an external service, certain technical data may be transmitted to the relevant provider. Such processing is subject to the privacy policies of those services.
PDF documents available on the website, such as the programme, masterclasses or Songwriting Journey, may be downloaded or viewed by visitors. Downloading a PDF may generate technical connection data in the server logs, as with any page or file consultation on the website.
The website is hosted by Infomaniak, in Switzerland.
The hosting provider may process certain technical data necessary for the operation of the website, including:
This data is used to ensure the availability, security, maintenance and proper operation of the website.
Personal data is not sold, rented or transmitted to third parties for commercial purposes.
It may only be accessible to:
Data is transmitted to third parties only when necessary for the operation of the website, the management of the event, the processing of a request, the handling of a reservation or when required by law.
The website may be subject to regular technical backups in order to ensure its security and restoration in the event of an incident.
These backups may temporarily contain data submitted through forms or generated by the operation of the website.
They are retained only for technical, security and service continuity reasons.
Depending on the technical configuration of the website, these backups may be stored on the hosting server or with a secure external storage service.
Data submitted through forms is retained for the time necessary to process the request and follow up on the project.
Unless deletion is requested or a legal obligation requires otherwise, contact data may be retained until the end of the relevant festival edition, then deleted or reasonably archived.
Data related to ticketing is retained for the time necessary to manage orders, issue tickets, control access, follow up on the event and comply with applicable legal, accounting or administrative obligations.
Technical data related to hosting, security, cookies and backups is retained according to the technical settings of the relevant service providers and any applicable legal obligations.
Reasonable technical and organizational measures are implemented to protect personal data against:
These measures include, in particular, the use of secure hosting, spam protection tools, technical backups and consent management mechanisms.
However, no IT system can guarantee absolute security.
In accordance with applicable data protection law, you may request:
You can exercise these rights by writing to:
Proof of identity may be requested in case of reasonable doubt in order to avoid transmitting data to an unauthorized person.
The website does not specifically aim to collect personal data relating to minors.
If a minor uses a contact form or ticketing service, they must do so with the consent of their legal representative where required.
The website does not carry out automated profiling and does not make automated decisions producing legal or significant effects for users.
The website may contain links to external websites or services, including the ticketing platform, mapping services or other pages useful to the festival.
The website owner is not responsible for the privacy practices of these third-party websites. Users are invited to consult the privacy policies of the external services they use.
The website may be available in several languages, including French and English.
In the event of any discrepancy between the language versions of this policy, the French version shall prevail unless otherwise stated.
This privacy policy may be amended if the website, services offered or technical tools used evolve, in particular if new services are added, such as a newsletter, analytics, embedded content, marketing tools, social media features or new third-party services.
The last updated date indicated at the top of this page identifies the most recent version.